There are two types of business owners who consider technology differently: Type I - "The Gadget Person" This type of owner embraces technology at most levels. They are considered "early adopters" from a technology point of view. The gadget guys were the first ones to get a Palm Pilot in 1995 and loaded all their contacts on the device. They were excited to set appointments and have electronic reminders beep all day long. Type II - "Just make it work" This type of owner proudly proclaims that they know very little to nothing about technology and are content to leave it that way. They were wary of email at first, but have come to rely on it quite a bit. Both types are passionate about their business and could benefit from strategic application of the right technology solutions. Understand Your Process Coupled with technology is "process." Process is defined as steps required to manufacture your products or the means to provide your services. A clean and efficient process is the key to applying any technology solution successfully. The wrong, or inefficient process, will lead you to spend $100k on an unnecessary system. The efficient process will save you money when implementing technology and should increase your profits. It is vitally important for your business that you examine all your processes BEFORE implementing any technology solution. If your process is efficient, then applying a technology solution will automate the operation which will properly enable growth. On the flipside, if your process is inefficient, then applying technology will be costly and likely work against itself. Technology for the sake of technology is not going to solve anything. In fact, without the proper process and strategy, you will likely create problems and reduce your margins by applying the wrong technology solution. A technology "solution" should solve something. A technology solution should meet at least one of the following four criteria: 1. reduce operating expenses 2. automate existing (efficient) processes to enable growth 3. provide an effective means to communicate 4. enable your business to improve its products and/or services Before the first dime is spent, insure that your examine these criteria.
With latest and phenomenal inventions in the software technology, there has been a widespread craze for programs that can achieve great scores and help us in every way possible. And we all term these programs as a software in the computer industry which have been offering a wide range of solutions to companies belonging to every corporate sector. These programs, also known as software technology solutions, have been giving some great insight into business growth and success for an entire spectrum of companies in the global aspects. Software development companies are coming forth with remarkable business technology solutions through their products that are designed to work on organizational problems. They further strive to create ways to overcome them with the option to develop them at a later stage. These companies can introduce the best of modern technology and their business expert intelligence to prepare the perfect combination for various companies in solving their problems. The indispensable need of IT solutions in UK In software development, the market of UK is thriving. A number of software development companies are engaged here in the project of defining and designing their stratagems to create a realistic and effective solution that can satisfy all the concerns of their clients. Such projects and ventures has boosted the realm of software solution in UK to a great deal and has facilitated the growth of other small scale development as well. As a result, companies from various parts of the world are investing their money. They have full trust on these software solution companies in the UK and are allocating a specific team to meet their required targets. Internet technology is perhaps the best example of a highly potential instrument in the growth of software development. The technology keeps progressing here, and people keep asking for more, especially those who are making the most of website services to promote their business. This sphere has a constant upward momentum where the sun never sets. The software solution developers, here, are keeping pace with the demands arising by the companies. Consequently, a software solution company must possess great knowledge and latest info about the market trends. They should be well equipped with the latest tools and technologies to provide versatile solutions for unique business requirements.
Over the last 10 years, the travel business scenario has changed significantly. Today selling travel products is all about 'best' rates. To sustain in the battle to offer the 'best deal' and 'best fare' to the consumers, travel business owners have been forced to reduce almost all of their possible profit margins. I still remember when a service fee of $6 was a norm across online sales of air tickets. Commissions and contracts were available to travel agents. Cancellation fee on hotels were healthy. The emergence of large online travel agencies changed the rules of the business across the globe. Fuel prices and global economic conditions added to the challenges of earning healthy margins. Travel became the most competitive business. Commissions dried up. Segment fees reduced and "no fee" became the new best seller. On the Travel Technology side, along with successful implementations, I have heard stories of many failures where travel businesses were not able to derive what they wanted from technology. Most of the time the key reasons for failure has been: Over ambitious technology goal on a constrained budget Lack of 'competitive' Travel Technology expertise Poor IT team and management, suffering from 'over promise' and 'under deliver' In this ecosystem, how could a travel business set about defining an effective Technology Strategy for itself? As a travel technologist, I have many motivations to say "buy my software", but in my experience that's not a good pitch. After carefully analyzing various successes and failures in the industry, here is what I feel I have learned: Step 1: Identify what Travel Technology you need Well, it is easier said than done. Most of the time not articulating the technology needs well is the biggest hurdle in Technology Strategy. As a travel business, here is what you could do to clearly articulate the need for technology. Pen down the technology needs of the organization as envisioned by the business owner / key management personnel Consult with people external to the organization such as technology consultants, Travel Technology companies, GDS account managers, CRS / Suppliers and Travel Technology bloggers Let a technology company interview you and recommend a solution. This is generally free most of the times. Pursuing one or more of these three exercises diligently will build enough knowledge base about what your internal Technology Strategy should be. Identify and validate these thoughts with inputs from internal operations and marketing teams. Step 2: Build vs. Buy? This is considered the most complex question. The answer lies in dividing Travel Technology needs in three buckets. Proprietary Customized Out of the Box What is proprietary? It is important to identify your differentiator as a travel business. Most of the time, proprietary defines a piece of technology which reduces OPEX corresponding to your business operations or is the biggest revenue generator corresponding to your business model. What is a customized need? Is there any part of your technology needs that could be sourced through an existing technology solution, customized per your need? What can be out of the box? This might be the most effort intensive part of your technology needs and may require a tremendous investment to build. Getting an out of the box solution that meets the majority of your requirements and configuring it as per your needs, is the ideal way. How to evaluate an out of the box solution is in itself a comprehensive process. Now we come to the next complex part of this exercise. Step 3: Identify the right budget and vendor Identifying the right budget and the vendor is the most common shopping problem in every business sector. It takes a lot of time and energy to reach to a decision. Let's compare technology acquisition to the decision of buying a laptop. There are many vendors to choose from. There are laptops priced from $300 to $3000. Your decision to buy would be shaped by the life of the laptop, and the continuity of business (your work) it will guarantee. Similarly, the continuity of your travel business would significantly depend on the Travel Technology you choose. That is why identifying the right budget, and the vendor is a complex decision. I would attempt to breakdown the process of identifying a vendor into simpler steps since just asking a vendor for a quote would not necessarily help find the right one. Expertise - Does the vendor has expertise in the travel business? Support & Servicing - Travel is a service business. Irrespective of whether the product is 'off the shelf' or is being built for you, longevity and promptness of support is critically important to maintain a personalized quality of service to your customers. Customization needed vs. Customizability -What is the future customizability of the software? (Applicable to both out of the box or custom built software) Whether customization done today decrease future cost of changing the technology? This is an important question to ask and seek answers to. Value Add - Another important evaluation parameter for selecting a vendor is to check what part /component of the software is available free of cost and would remain so in the future. Stability - Your guarantee of service to your customers depends on the stability of your vendor. It is important to seek answers to questions such as is the vendor going to be in business for long? How are you safeguarded if a vendor goes out of business? References - Who are the customers of the vendor? Can the vendor provide references? Maturity - Is the vendor's organization a product oriented and innovation driven institution or do they survive by making money from one gig to another? Empathy - Does the vendor considers your business as their own? How willing is the vendor to empathize with your business challenges? Budgeting for technology is also a little challenging. It may be worthwhile to look beyond the onetime fee and understand all cost factors, including the cost of extended support the vendor may provide during your business life-cycle. Cost should also include additional overheads of implementing technology, especially when you are dealing with GDS or CRS / Consolidators. Budgeting done in partnership with a selected vendor often yields the best results. I have attempted to lay out a model that would help travel businesses shape their Technology Strategy. As always, I would happy to hear your experiences and views. This post has been written by Mahendra Yadav, CEO at tavisca. For and feedback or product related queries Write to us at firstname.lastname@example.org
In this competitive world, the latest technology services are available to small and medium-sized businesses, once only available to multinational companies. The proficient and competent IT companies have many years of experience, expertise, skills, certified network professionals, and integral partnerships that allows them to provide none but the best IT services and network technology solutions for their business. These days, the high demand technology solutions are network support, disaster recovery, cloud computing and VoIP solutions. If you have your own business, or running someone else's transaction, you know that a company's information is authentic and legal and could serve as a competitive benefit to excel in the industry. In today's challenging and speedily moving world, it would be inadequate to have access of the data from office; in fact most of the businesses need access to information via applications, mobile devices and cloud. What would happen if the data is lost or can't be retrieved in an emergency for a prolonged period of time? This is where disaster recovery plays its vital role, protects and retrieves the data in case of an emergency. Therefore, it is always advised to invest in a secure and proven IT solution because in the long run, it is affordable and gives a peace that the business will not go ruined due to an IT system crash.Economic uncertainty has drifted the need for more responsive and secured IT infrastructures that are not only business centric but also environmentally friendly. Companies are struggling and battling hard to find the top-notch edge, heading to plenty of openings technology provides. There is nothing better at present to rethink of revamping technology strategy aiming on hosted solutions. Cloud computing has evolved as one of the main approaches to secure in today's aspiring and competent market. The downtime means loss of essential sales with extended data loss in a real collapsing position. Technology branches across diversified industries face similar issues like personnel curtail, budget cuts, and putting pressure for technology to prove its value in acknowledging core business issues. In addition, IT departments run with a vague figure and considerably a blind vision into the future aiming high on regular network maintenance and spending huge amount of money keeping core systems fully functional and operational. This advent leaves no time for process improvements and innovation needed for fulfilling business strategic objectives. The diverse potential of cloud computing makes it a very feasible solution to get rid of today's critical business issues. Whether it is about improving data entry applications, restoring email systems or introducing new collaboration portals, everything is possible with the cloud. Earlier, engineers of different domains like security, database, applications, integration, and testing required staff to start and implement new initiatives. Nowadays, hosted solutions render all information without heavy staffing prices. Building and maintaining partnerships with authentic IT service providers deeply affects the success of a company. An efficient hosting provider will not only acts as an extension of an IT department but also is responsible for providing solutions to the business issues in a new and renewed strategic approach. Technology efficacy and potency is never assured 100% by technocrats and everyone knows it will break at a certain level. Thus, to avoid a system downtime, business leaders look for network technology solutions to monitor their network. These days, IT service providers are professional, competent and deliver network support and maintenance services 24*7 to ensure efficiency and quality. Beware of the firms who may experiment to confuse you with slangs to sell at higher prices that may not be required. In fact, most of the IT service providers takes time to analyze and understand business objectives and after a defined time period, comes up with tailor-made solutions meeting client's expectations. The main focus of them is to aim on their core business not on the technology. As technology innovators, it's must to avoid the intrigue of deciding success on established measurements like back up reliability and network uptime. Technology could be true business generators and high demand network technology solutions could yield measurable business outcomes and profits. Few leading companies providing technology solutions around the world are IBM, Wipro, IB Technology, Infosys, TCS and Cognizant.